Waterloo Hospital & Healthcare Bus Rentals
Waterloo Coach Bus Service is the leading provider of non-emergency medical transportation and hospital shuttle services in Waterloo, Cedar Falls, and across Black Hawk County. We help hospitals, clinics, senior living communities, and healthcare organizations run better by providing reliable, comfortable, and fully-customizable shuttle solutions for staff, patients, and visitors. Whether you need an ongoing employee parking lot shuttle between Allen Hospital and downtown Waterloo, a daily circulator connecting outpatient clinics in Cedar Rapids, or a one-time charter bus rental to bring nursing students from the University of Northern Iowa campus to a training session at MercyOne Waterloo Medical Center, we have the perfect vehicle for your needs. Call our team 24/7 at 319-888-8210 to get an instant quote on your next healthcare shuttle project!

Why Choose Waterloo Coach Bus Service?
With years of experience serving the healthcare industry, Waterloo Coach Bus Service understands the unique transportation challenges faced by hospitals and medical facilities in Iowa. We’ve worked with major healthcare providers like UnityPoint Health, MercyOne, and Wheaton Franciscan Healthcare to deliver custom shuttle solutions that improve access, reduce parking congestion, and enhance patient satisfaction. Our fleet includes minibuses, sprinter vans, and full-size charter buses in Waterloo, so we can accommodate groups of any size and schedule. Plus, our 24/7 customer support team is always available to assist with last-minute changes or special requests.

Custom Shuttle Solutions for Every Healthcare Need
No two healthcare organizations are alike, which is why we offer fully customizable shuttle packages tailored to your specific requirements. Need a continuous loop between remote parking lots and the main entrance during peak shift changes? We can do that. Want to provide ADA-accessible transportation for patients with mobility challenges? Just let us know. Looking to set up a regional commuter route connecting satellite clinics in Cedar Rapids, Iowa City, or Des Moines? We’ll handle all the logistics. You choose the pick-up/drop-off locations, frequency, and hours of operation, and we’ll take care of the rest.

Comfortable and Accessible Vehicles
Your riders’ comfort and safety are our top priorities. All of our shuttles come equipped with features like reclining seats, climate control, overhead storage racks, and free WiFi so passengers can relax or catch up on emails during the ride. For longer trips, you can request additional amenities such as power outlets, individual reading lights, or even onboard restrooms. We also offer ADA-compliant vehicles with wheelchair lifts, securement areas, and priority seating to ensure everyone has equal access to care. If you have specific accessibility needs, just ask – we’re happy to accommodate them.

Serving Hospitals Across Iowa
We proudly serve hospitals and healthcare systems throughout Eastern Iowa, including Waterloo, Cedar Rapids, Iowa City, Dubuque, and Davenport. Whether you’re based at MercyOne Waterloo Medical Center, UnityPoint Health – Allen Hospital, or a rural critical access facility in Grundy Center or Independence, we can provide reliable shuttle service to meet your needs. We also work with residential care centers, dialysis clinics, rehabilitation facilities, and public health departments to support their transportation programs.

Flexible Scheduling and Dispatch
Healthcare never sleeps, and neither do we. Our shuttles operate on your schedule – whether that means running 24/7 to cover overnight shifts, providing extra capacity during flu season, or scaling back during holidays. We use advanced dispatch software to track vehicles in real time, coordinate arrivals/departures, and communicate updates to riders via text or email alerts. If there’s ever a delay or detour, we’ll make sure everyone stays informed. And if you need to adjust the timetable or add an extra run at short notice, our team will make it happen.

Affordable Rates and Transparent Pricing
We know that budgets are tight in the healthcare sector, which is why we offer competitive rates and transparent pricing with no hidden fees. When you request a quote from Waterloo Coach Bus Service, you’ll get an all-inclusive estimate based on factors like distance traveled, number of hours, vehicle size, and frequency of service. We can work with you to find cost-saving options such as sharing a shuttle with another facility, using smaller buses during off-peak times, or signing a long-term contract for discounted rates. Investing in a dedicated shuttle can also help reduce expenses related to parking infrastructure, mileage reimbursement, and missed appointments.
Ready to improve transportation at your hospital or clinic? Contact Waterloo Coach Bus Service today at 319-888-8210 to learn more about our healthcare shuttle services and request a free quote. We’re committed to helping you move people safely, efficiently, and affordably – so you can focus on what matters most: delivering quality care to the communities you serve.